Customer Communications
| Month | Customer Type | Insert |
|---|---|---|
| March 2025 | All | Bill of rights |
| January 2025 | All | New utility rates as of Jan. 1, 2025. |
| Month | Customer Type | Insert |
|---|---|---|
| December 2024 | Gas | Keep your natural gas meter clear of snow and ice. |
| November 2024 | All | Residential Cross Connection Hazards |
| All | Annual Statement of the Low Income Public Benefits Programs | |
| October 2024 | All | Important information about your October bill |
| September 2024 | Gas | Know how to detect a gas leak. |
| July 2024 | All | Focus on Energy 2023 Savings |
| All | Standpipes out of place? We can help. | |
| June 2024 | Water | Know your tap water. 2023 Consumer Confidence Report. |
| All | Storm season is here. Report and monitor power outages with the SWL&P app. Download today! Stay ahead of summer storms. | |
| May 2024 | All | Notice to customers of Superior Water, Light and Power Company |
| All | Know what's below. Call before you dig. | |
| March 2024 | All | Your Bill of Rights as a residential gas, water, and electric utility customer. |
| Month | Customer Type | Insert |
|---|---|---|
| December 2023 | All | Annual Statement of The Low Income Public Benefits Programs |
| December 2023 | Gas | Keep your natural gas meter clear of snow and ice. |
| November 2023 | All | Residential Cross Connection Hazards |
| September 2023 | Gas | Know how to detect a gas leak. |
| July 2023 | All | Focus on Energy 2022 Savings |
| May 2023 | All | Standpipes out of place? We can help. |
| April 2023 | All | Your Bill of Rights as a residential gas, water, and electric utility customer. |
| January 2023 | All | New utility rates as of Jan. 1, 2023 |
| Month | Customer Type | Insert |
|---|---|---|
| December 2022 | Gas | Keep your natural gas meter clear of snow and ice |
| December 2022 | All | Annual Statement of The Low Income Public Benefits Programs of Superior Water, Light & Power |
| November 2022 | All | Residential Cross Connection Hazards |
| September 2022 | All | Generator safety |
| July 2022 | All | Proposed change in electric, gas & water rates |
| June 2022 | Water | 2021 Water Quality Report |
| May 2022 | All | Standpipes out of place? We can help. |
| May 2022 | All | Remember...call 811 before you dig. |
| April 2022 | All | Focus on Free Energy Savings |
| March 2022 | All | Your Bill of Rights as a residential gas, water and electric utility customer. |
| February 2022 | Gas | Keep your natural gas meter clear of snow and ice. |
| February 2022 | All | Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power |
| Month | Customer Type | Insert |
|---|---|---|
| December 2021 | Gas | Keep your natural gas meter clear of snow and ice. |
| December 2021 | All | Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power |
| November 2021 | All | Cross Connection |
| October 2021 | All | Smell gas? Leave the premises and call us immediately! |
| September 2021 | All | Hello, sunshine! Sign up for our community solar garden by September 30. No rooftop required. |
| July 2021 | All | Focus on Energy 2020 Savings |
| June 2021 | All | Focus on Energy - Energy Saving Kit |
| June 2021 | All | 2020 Water Quality Report |
| May 2021 | All | Standpipes out of place? We can help. |
| May 2021 | All | Remember...Call 811 Before You Dig |
| April 2021 | Gas | Pipeline Safety: A shared responsibiity |
| Month | Customer Type | Insert |
|---|---|---|
| December 2020 | All | Annual Statement of the Low Income Public Benefits Programs of Superior Water, Light & Power |
| March 2020 | All | Customer Bill of Rights |
| Month | Customer Type | Insert |
|---|---|---|
| December 2019 | All | Annual Statement of the Low Income Public Benefits Programs |
| August 2019 | All | Focus on Energy 2018 Savings |
| May 2019 | All | Standpipes Out of Place? We Can Help |
| March 2019 | All | Customer Bill of Rights |
| January 2019 | All | Discounted rate for Electric Vehicles |
| Month | Customer Type | Insert |
|---|---|---|
| December 2018 | All | Annual Statement of the Low Income Public Benefits Program |
| December 2018 | All | Clear Snow and Ice from Meters |
| November 2018 | All | Residential Cross Connection Hazards |
| November 2018 | All | Winter Prep: Keep Safe and Warm |
| September 2018 | All | Notice of Public Hearing |
| September 2018 | All | Focus on Energy 2017 Savings |
| August 2018 | All | Bill paying made easy |
| July 2018 | All | SWL&P 2017 Tax Cut Credit Tariffs |
| June 2018 | All | 2017 Water Quality Report |
| May 2018 | All | SWL&P Customer Notice |
| May 2018 | All | Superior Water, Light and Power Company requests rate changes to support system improvements, enhance reliability |
| May 2018 | Gas | Pipeline Safety; A shared responsibility |
| May 2018 | All | Standpipes out of place? We can help. |
| April 2018 | All | What's happening in 2018? |
| April 2018 | All | Energy-saving devices, available to you at little to no cost |
| April 2018 | All | WIN a $25 bill credit! |
| Month | Customer Type | Insert |
|---|---|---|
| December 2017 | All | Sign up for MyAccount, for a chance to...WIN and iPad mini, a NEST thermostat, $100 bill credit, or other exciting prizes! |
| December 2017 | All | Annual Statement of The Low Income Public Benefits Programs of Superior Water, Light & Power |
| November 2017 | All | Winter Prep: Keep Safe and Warm |
| November 2017 | Gas | Clear Snow and Ice From Meters |
| September 2017 | All | Your utility rates are changing |
| August 2017 | All | Focus on Energy is saving dollars |
| August 2017 | All | Bill paying made easy. |
| July 2017 | All | We're changing how we read meters |
| June 2017 | All | Tracking your energy and water use and paying your bill just got a while lot easier |
| June 2017 | Water | 2016 Consumer Confidence Report |
| May 2017 | Gas | Pipeline Safety: A shared responsibility |
| May 2017 | Gas | Standpipes out of place? We can help. |
| February 2017 | Gas | Keep your gas meter clear and dry |
